• BEST PRACTICE

Real-Time QR-Codes make Real Difference

An Innovative System for eShiksha, eSahayog and eShasan

  • Objectives of the Practice:
    • Teaching –Learning:
    • Need-based knowledge acquisition by students with access to information anytime, anywhere.
    • Student Support:
    • To obtain student feedback and to address student suggestions/feedback/grievances quickly.
    • To make fee payments by students/parents hassle-free.
    • Hospital Support:
    • To obtain patient/attendant feedback particularly related to Discharge Against Medical Advice (DAMA)
    • To monitor the quality of services delivered to patients
    • To ease bill-payment by patients/attendants
    • Central Information Management System:
    • The steady transition towards paperless culture- Step towards ‘Go Green’.
  • The Context:

We being a health education institute, patients and students are two important stakeholders. BLDE(DU) strives to provide the best campus experience in terms of learning and accommodation for students and healthcare for patients.

    • Teaching –Learning:

Knowledge acquisition by students must be need-based without time lag. We wanted to create a teaching-learning environment where every student can access learning materials anywhere and anytime.

    • Student Support:

Student suggestions/feedback/grievances should be heard and effectively resolved. The age-old paper-pen method of feedback makes it difficult to keep track of all forms. Also, most of the time, these forms end up not reaching the person in charge and a time lag in response follows.

Manual fee-payment is time-consuming involving manual work. Hence there was a need to make this process time saving and hassle-free.

    • Hospital Support:

DAMA is a vexing problem. It is important to understand why the patient leaves against medical advice. It is crucial to have feedback from patients/attendants for early intervention and counseling.

We strongly believe in value-based care. Accordingly, we rely on patient feedback to improve our healthcare services, provide patients with the best experience, and for our steady growth.

To ease payments by patients/attendants.

    • Central Information Management System:

We deem it a responsibility to preserve and protect the environment. As a step towards ‘Go-Green’ embracing steady transformation towards paperless culture is crucial.

Smartphones are ubiquitous and the introduction of QR-codes has revolutionized the way consumers communicate and access information.  Hence the introduction of  QR-codes in Teaching-Learning was started in 2017 and steadily extended to cover Student-Support, Hospital-Support, and Central Information Management System and still continues.

  • The Practice:
    • Teaching – Learning:

Real-time Teaching-Learning with QR-Code as innovative pedagogy where students acquire knowledge and information when required just by scanning the QR-code.

QR enabled Museum: Museums in University are a rich source of knowledge. To make the museum accessible anytime and anywhere, museum specimens are QR-enabled. Students can access descriptions of specimens instantaneously by scanning a QR-Codeforming basis for self-directed learning in real-time.